Refund Policy

Last updated August 21, 2026.

All sales are final

There are no refunds. Buying a block is a one time, final purchase. The moment you pay, that space is taken off the market permanently and cannot be sold to anyone else, so we do not offer refunds, cancellations, partial credits, exchanges, or trial periods. Please be certain before you pay.

This includes

• changing your mind
• buying the wrong size, the wrong face, or the wrong spot
• not getting the traffic, clicks, or search ranking you hoped for
• missing the 24 hour edit window and wanting different artwork
• your block being removed for breaking the content rules in our Terms
• your business closing, rebranding, or changing its website

Check your work before you pay

The buy screen shows your exact face, position, size, pixel count, and price before checkout, and you preview your artwork before paying. After payment you get a private edit link that lets you change your artwork, destination URL, and alt text for 24 hours. That window is your chance to fix mistakes. Use it.

Billing errors

A billing error is not a refund and is handled separately. If you were charged twice for the same block, or your payment succeeded but your block never went live, email support@thepixelcube.com with your block number and we will correct it.

Chargebacks

Do not file a chargeback. Every purchase is delivered instantly, the block is publicly visible at a permanent URL, and we keep full records of the payment, the artwork, and the delivery. We contest every dispute with that evidence, and we permanently remove the block and ban the buyer from future purchases. If you think something went wrong, email us first.

Questions

Email support@thepixelcube.com before you buy if anything here is unclear. We would much rather answer a question up front than argue after the fact.